Tying CNC provides 24-hour free consultation and technical guidance services. You can contact us by email, message, telephone, Skype and other online communication software. We will reply as soon as possible. We can recommend you with the most suitable and most cost-effective CNC machining equipment based on what you are machining and the related requirements.

Tying CNC equipment is strictly tested. More important, each piece of equipment will run 24 hours a day for 1 week before leaving factory. This ensures that the machine will run normally when customers receiving it.

Our machines are packed in a non-fumigation wooden box. The fixed slot at the bottom of the box secures the machines completely to prevent the machines from being damaged by during transportation.

Tying CNC is located in Dongguan, Guangdong, close to Shenzhen port. If shipping on the same day, it only takes 2 hours. This greatly saves transportation costs for us.

If required by clients, we can arrange our engineers for on-site service. They assist customers in installing equipment and field debugging until fully meeting customer requirements to operate normally.

If there is anything else you need, our engineers will train customers to operate until they are proficient. At the same time, the engineers will introduce the daily maintenance and repair of the equipment as well as the operating precautions.

Tying CNC provides a one-year after-sales warranty if customers choose our equipment.

If the machine breaks down, customers can explain the reason through video or email. And our engineers will respond as soon as possible. If it cannot be solved online, we will arrange door-to-door service if necessary. We will arrive within 5 working days if there are no visa restrictions. If there are restrictions, then we will make the necessary arrangements and communicate with you.

• According to the characteristics of different CNC lathes, Tying CNC establishes its daily maintenance rules and regulations, which should be strictly executed in operation.
• In daily operation, users should minimize the opening of the CNC cabinet and strong current cabinet because the air in mechanical machining workshop usually contains oil mist and dust. If they fall on the printed circuit board or electrical elements of the control system, it will cause the insulation resistance to reduce, even the damage of the PCB or electrical elements.
• Clean the heat dissipation ventilating system of the CNC machines regularly to prevent overheating. Check the filter for blocking phenomenon every six months or a quarter. If so, clean as soon as possible.
• Check the direct current servo motor for the wear of the electric brush. The brush should be checked and replaced regularly.
• CNC systems have strict requirements on the network voltage. Thus, you should test whether the network voltage fluctuates within the rated range frequently.
• The battery of the memorizer needs regular check and change. Generally, the memory contents of some CMOS memorizer in CNC system is maintained by battery power in case of power failure. When the battery voltage drops to a certain value, it will cause data loss.
• When CNC lathe is not in use for a long time, the CNC system also needs regular maintenance and to be powered more than twice a week. Frequent energization can prevent the electrical elements from wetting or the PCB from short circuit or open circuit caused by wetting.
• The purchased standby PCB should be installed on the CNC machine regularly for a period time to avoid damage.
• Once the CNC system fails, operators should adopt an emergency stop to end operation, protecting the scene and assist the serviceman in preparatory work before the maintenance.